Frequently asked questions
When will I receive my Order?
We like to make everything to order so that it's as fresh as possible, that said, delivery time does depend on what and how much you order. Orders will normally take about 3-5 days, but depending on production and demand, orders can sometimes take longer (or shorter) If you need the order delivered or dispatched on a certain date, please specify in the special notes section at the end of the check-out process. Please keep in mind we send Monday - Thursday, so orders will arrive Tuesday - Friday. If you require a weekend delivery please email us at sales@cookiedoelondon and we will do our best to help!
Is it safe to eat raw Cookie Dough?
Our Cookie Doe has been specially made to eat raw and contains no harmful ingredients such as raw eggs.
Does your Cookie Dough contain eggs?
No eggs are used in our raw Cookie Doe products, only in our Microwavable Cookie Doe.
Can your microwavable Cookie Dough be eaten raw?
No, this product must be cooked before eaten.
Can your raw Cookie Dough be baked to make cookies?
No, our raw Cookie Doe is made specially to be eaten raw.
How should I store your raw Cookie Dough?
Our raw Cookie Doe needs to be kept refrigerated. This can be kept refrigerated for up to 5 Weeks or can be frozen for up to 3 Months.
How should I store your microwavable Cookie Dough?
Our Microwavable Cookie Doe must be kept refrigerated. This product can be kept in the fridge for up to 3 Weeks or frozen for up to 3 Months.
Do your products contain any preservatives?
No, none of our products contain preservatives. We use only the best ingredients in all of our products.
Can I place an order now for a future date?
Yes, please feel free to make your order in advance and put your delivery date in the special instructions box at the check out.
Do you sell your products Wholesale?
Yes, if you are a company, retailer or fundraiser please feel free to contact us for more information.
Have more questions?
Feel free to contact us at email@example.com or use the contact section of our website.